TOURISM SCIENCE ›› 2022, Vol. 36 ›› Issue (3): 91-112.

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The Impact of Consumer State Self-esteem on Their Purchase Intention of Duty-free Products:A Mediated Model

WANG Lilei, GUO Ziqi, XU Xingan*   

  1. School of Tourism, Hainan University, Haikou 570228, China
  • Received:2021-08-27 Revised:2022-02-04 Online:2022-06-30 Published:2022-09-14

Abstract: Based on the theory of identity and the theory of need for uniqueness,this research explored the influence of consumer state self-esteem on their purchase intention of duty-free products and analyzed the mediating role of need for uniqueness and the regulating role of brand symbolism.It constructed a mediator model with regulation and did an empirical research through two situation simulation experiments.The results show that:(1) the state self-esteem of consumers positively influences their purchase intentions of duty-free products;(2) the need for uniqueness plays a mediating role in the relationship between the state self-esteem of consumers and the purchase intention of duty-free products;(3) the influence of brand symbolism on the need for uniqueness positively influence consumers’ intentions to purchase duty-free products;(4) under the high level of brand symbolism,the need for uniqueness plays a mediating role in influencing consumers’ state self-esteem on the purchase intention of duty-free products.This paper deepened theoretical researches on consumer self-esteem and helped to enrich the theoretical perspective of the impact of consumer state self-esteem on duty-free shopping behaviors.It also provided insights from the demand side for duty-free product marketing strategies to provide decision-making reference.

Key words: duty-free shopping, state self-esteem, intention to buy, brand symbolism, need for uniqueness

CLC Number: 

  • F713.55

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